New How To Video Guides

We are pleased to announce that we have recently developed a range of AI-based video help guides to accompany our online “How To…” guides.

These video guides have been developed by the DICE Team within Digital Services, and showcase the power of AI avatars and voiceovers to offer more personal support and guidance. As a result, we are now able to quickly and efficiently put together video guides and make it easier than ever for you to follow our step-by-step “How To…” guides.

At present, we have created videos for the guides we think are most commonly used, and these include:

We’ve also added a video guide to our Logging in for the first time page for new starters.

Each video is included on the relevant guide page and serves as an accompaniment and summary of the written content, so if you prefer to read the instructions, they are still available below each video overview.

A screenshot of the MFA How To guide with the new AI Video guide displayed in the centre.

We hope you find these videos useful. Our aim is to develop more videos in future, so keep an eye out for new videos appearing on our existing guides very soon!