Service Updates

Digital Services are currently investigating issues with the start button being greyed out when trying to record in Panopto.
This is an issue affecting a number of institutions, and we are working with Panopto to resolve this issue as quickly as possible.
We have successfully implemented a workaround by unlocking the input mic and camera settings on the Panopto app - please see below for relevant information.
We are actively collaborating with Panopto to achieve a permanent resolution to this issue.

The start button is greyed out when trying to record in Panopto.

We have successfully implemented a workaround by unlocking the input mic and camera settings on the Panopto app.
This change will be effective from 20/02/2025, enabling users to easily select the correct primary input source from the dropdown menu on the left-hand side of the app if not currently set.
We are actively collaborating with Panopto to achieve a permanent resolution to this issue.

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